Few things determine success like emotional intelligence (EQ) – being able to recognize personal emotions as well as the emotions of others and manage those emotions within the environment or to attain the goal-at-hand.
Emotional Intelligence 2.0 is Travis Bradberry’s and Jean Greaves’s first update in several years to their sentinel book. It’s a compact book with many brief chapters (2-4 pages each) separated into the four EQ skill sections of self-awareness, self-management, social awareness, and relationship management. The book – when purchased new – includes a link to a free EQ test to assess strengths and opportunities for improvement, which can be especially helpful when reading the various sections.
As a leader I’ve seen great people with strong work skills crumble under the inability to recognize their emotions and get lost within them in critical moments or their inability to manage the emotions of others in tense moments, losing the leadership reigns. I have pointed many people to this book, and I certainly wouldn’t recommend it if it wasn’t helpful personally. Recognizing and managing emotions in self or others is a key skill any leader should possess, and this book can absolutely assist with that in those struggling as well as those looking for reminders and perhaps new, practical skills to continue in successful work.